Marketing on hold West Sussex – custom music on hold, professional voice recordings, call queue messages and phone system branding for businesses across the South.
Marketing On Hold
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Why is Music on Hold Important for Any Business?
Music on Hold (MoH) is now a standard service for businesses wanting to project a professional image and maximise every call. Silence or poor-quality music can frustrate callers, while professional MoH keeps them engaged and promotes your business.
At MJM Consultancy Southern Ltd, we create customised on-hold music and messages tailored to your brand, from simple greetings to full promotional announcements.
Callers expect quick answers and a professional image. When delays happen, Music on Hold turns wait time into a chance to share services, answer FAQs, or promote offers. It keeps callers engaged and less frustrated.
At MJM Consultancy Southern Ltd, we handle everything—from scripts to music—to keep your business sounding professional.
Custom scripts recorded by experienced voiceover artists to match your tone and brand.
High-quality licensed music options available to accompany your messaging without additional ongoing fees.
Update callers while they are on hold with key information, opening hours, promotions or service updates.
We make it simple to update your hold messages as your business needs change with fast turnaround on new recordings.
Professionally Managed and DIY Options to Suit Your Business
Creating Music on Hold doesn’t have to be complicated. At MJM Consultancy, we offer fully managed productions where we handle everything for you – or you can use our self-service platform to build your own personalised on-hold messages.
With 88% of callers preferring on-hold productions over silence or poor-quality audio, it’s a valuable way to keep callers engaged and boost your professional image.
We also provide a network of professional voiceover artists in a variety of styles and accents to match your brand perfectly. Music on Hold helps businesses sound bigger while staying personable, and it’s a proven tool for upselling and increasing revenue.
Our fully managed service is ideal for businesses that want a complete done-for-you solution. We handle every stage:
Professionally written scripts
Recorded by experienced voiceover artists
Royalty-free background music
High-quality production and delivery
Easy future updates
You simply provide us with the key details about your business and we handle everything else, ensuring your on hold messaging sounds professional and perfectly represents your brand.
If you are looking for a fully managed solution, simply contact us today to get started.
We now also offer a simple self-service option for businesses who want to create their own on hold messaging. With our easy-to-use platform, you can:
Write and submit your own scripts
Select from a library of professional voice artists
Choose royalty-free background music
Review and approve your final production
This option allows you to build your own professional production at your own pace, while still ensuring a high-quality result. No specialist equipment or knowledge needed.
Based in Chichester, West Sussex, we provide a full service approach to business phone systems including professional marketing on hold productions. With over 18 years supporting businesses across the South, we deliver high-quality recordings, simple processes, and ongoing support to keep your phone system sounding professional and on brand.
Thinking about adding marketing on hold to your phone system? Here are some of the most common questions we hear:
Yes. We work with you to develop your script based on your business services, promotions and branding.
Yes. We offer a selection of professional voiceover artists to choose from depending on your preferred tone and style.
Yes. All music options we provide are royalty-free and fully licensed for business use.
Yes. We can create new scripts, record updated messages and supply new files whenever your business needs change.
Yes. Our files are supplied in standard formats compatible with most modern VoIP and hosted phone systems.
If you are ready to improve your caller experience, we offer both full-service and self-service options:
Fully Managed Option – Let us handle the full production for you from start to finish. Contact us to get started
Self-Service Option – Build your own production with our easy online platform. Create your own now
Whichever option you choose, we are here to help your business sound professional every time your phone rings.
